The promptness of the staff when we had some issues with our room. They work really fast to resolve the issue which pleased us well.
Gillis
يونيو ٢٠٢٤
Coffee was available throughout the day. And it was so yummy!
Constance
يونيو ٢٠٢٤
Location was perfect getting to and from airport. I usually don’t eat a great deal for breakfast, but, it certainly looked fresh and appetizing. The front desk person was very accommodating when we made request for anything extra that we needed in our room.
Linda
مايو ٢٠٢٣
When we arrived, we were given a room that faced the road construction, which was loud and we were unable to sleep. When we asked the front desk, they said the construction goes on during the night hours due to traffic during the day. According to the front desk, this had been happening for a couple of weeks and had no end in sight. However, the room rate isn't reflecting any knowing inconvenience. I asked to be moved to the other side of the building. The front desk did move me to another room, which was very kind and appreciated.
Terry
أغسطس ٢٠٢٢
The breakfast was delicious, lots of food to suit everyone's preferences. The layout of the Queen Suite was really nice. The free cookie at reception, and greeting on our TV were extra little touches that put this hotel over the top, especially for our kids.
Snippe
يناير ٢٠٢٥
Liked the location, the front desk team and breakfast team (those are only people I saw and all were excellent).
Charleschumley
ديسمبر ٢٠٢٣
The room was terrific - my wife had to work and there was a giant desk in the room. The breakfast was the only downer - the eggs were very watery and inedible. And the sausage was not a breakfast sausage but an andouille type that was not good. We ended up stopping at a fast food restaurant instead.
Benjamin
يوليو ٢٠٢٢
I thought the room was lovely but zero view--glad there was a tree outside the window! It was also very quiet! I only interacted with two staff members but they were both very friendly.
Harris
مايو ٢٠٢٣
Very short uber to downtown or to the ren fair. Quiet, clean, good breakfast and good price.
Sara
ديسمبر ٢٠٢٤
We did not stay for breakfast but did grab some good coffee on our way out. The location was perfect for us to travel out of Charlotte to drive up to Rochester NY. It was also close to restaurants for us to visit the evening before we left.
Eileen
أغسطس ٢٠٢٣