Hampton Inn & Suites Huntersville

The promptness of the staff when we had some issues with our room. They work really fast to resolve the issue which pleased us well.

The breakfast was delicious, lots of food to suit everyone's preferences. The layout of the Queen Suite was really nice. The free cookie at reception, and greeting on our TV were extra little touches that put this hotel over the top, especially for our kids.

When we arrived, we were given a room that faced the road construction, which was loud and we were unable to sleep. When we asked the front desk, they said the construction goes on during the night hours due to traffic during the day. According to the front desk, this had been happening for a couple of weeks and had no end in sight. However, the room rate isn't reflecting any knowing inconvenience. I asked to be moved to the other side of the building. The front desk did move me to another room, which was very kind and appreciated.

Location was good and clean. Breakfast was good. Good beds and water pressure.

I thought the room was lovely but zero view--glad there was a tree outside the window! It was also very quiet! I only interacted with two staff members but they were both very friendly.